[required reading for buyers]: if you buy any products of our company, please contact us at the first time for quality problems or missing messages. We will deal with the problems immediately and give you a satisfactory reply:
1. Within 7 days of receipt (subject to the date of receipt of the consignment note), if any product with functional failure or quality problem is found, please contact us in time; Fails to accept, false false found once verified inadmissible;
2. Considering that individual customers cannot check one by one after receiving the goods, if there are quality problems in the products, we will cooperate to deal with them within the effective time.
3. If the buyer is dissatisfied or difficult to sell, and there is no quality problem in the product, we will not return or exchange the goods;
4. Customers need unpacking inspection when receiving goods, regardless of whether the outer packing box is damaged. If any product is damaged due to transportation problems, please ask the relevant transportation company to issue a certificate with official seal and provide this certificate to us, and we will assist the customers to make claims. If the goods are damaged or lost due to logistics, we will not be held responsible.
5. All customers shall protect the integrity of product packaging and the completeness of accessories or relevant materials. If the product has quality problems, we will replace it within the specified time; (the freight fee for separate replacement shall be borne by the customer, and it is recommended to replace it in the next order)
6. If the package of the returned products is incomplete, and the accessories or relevant materials are incomplete; Repair or refit without authorization; Failure to use and store according to normal methods; Beyond the product warranty period; If the returned products are labeled and falsified, we will not bear the responsibility of return and exchange;
7. When the customer finds the product quality problem and returns the goods, please return it to our company by ordinary express, and the freight shall be paid in advance by the customer. After receiving the goods, the company will supplement the freight and the actual cost of the goods according to the express list. If the customer returns the goods directly without communicating with the customer service, we will refuse to accept it directly and will not deal with it;
Thank you for your full support, trust and cooperation!!!
